AVA LODGE Petone Motel Accommodation Wellington

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42-44 Cuba St, Petone, Lower Hutt - 0800 AVA LODGE (0800 282 563)

ACCOMMODATION POLICIES

Cancellation/refund policy.
Cancellations made up to 48 hours before the booked date incur no charges.  Cancellations with less than  48 hours notice may result in the total amount for the booked accommodation being charged.

Group bookings.
Confirmation of group bookings may require payment of a non-refundable deposit.

Check-in & out.
Check-in is available from 2pm on the day of arrival. Check-out time is 10am on the day of departure. Early check-in and check-out times are by arrangement only.

Credit Card guarantees.
Online reservations require authorisation of a valid credit card. No charge will be made against the card details unless the client fails to arrive for the booked accommodation. Please refer to our cancellation policy above. We do not accept Diners Club.

Accounts.
Payment for all accommodation and related charges must be made in full on the day of departure (if not already done so). Overdue or recovery charges may be made if your account is not paid on time or by the due date.

Changes in reservation term.
Any change in a reservation will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability of rooms.
Departure earlier than the reserved date may not result in a refund if the motel is unable to re-let the booked accommodation.

General.
Visitors are permitted at the management's discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property. No visitors are permitted on the premises after 10pm. Any deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour, will be charged to the registered guest.

Smoking.
We operate a strictly non-smoking premises. If you smoke in your room, we reserve the right to charge cleaning and loss of income charges of $250.

Cooking.
We welcome all guests to use the kitchen facilities in their room. However, out of respect to other guests we request NO COOKING of seafood, fish, or highly spiced foods, due to the strong aroma that permeates and lingers in the room and corridors. If this policy is not adhered to a $250 fee will be charged.

Internet.
Guests receive FREE unlimited UF Broadband. It is prohibited to illegally download copyright materials. If you log in to our system you are responsible for the content of all downloads.